After-hours intake, with a person one step away.
Our AI receptionist for law firms answers when the office is closed or every line is busy, takes the intake details you ask for, and gets urgent callers to a person fast. It never gives legal advice. Every call is logged, so your team starts the morning with a clean list instead of a voicemail box.
Answers in your firm’s name
With the greeting and intake questions you choose.
Takes the details
Name, number, type of matter, key dates and how they found you.
Urgent goes to a person
A warm transfer or a text to the attorney or staff member on call.
Callers with real stakes want a person.
People calling a law firm are often having one of the worst days of their year. In a survey commissioned by a human answering service, 67% of consumers said they want a person on calls with real stakes. We agree. That’s why the handoff is the center of this setup, not an afterthought. The AI covers the calls nobody is there to take, and makes sure the ones that need a person reach one.Source: Answering Service Care consumer survey
After hours
Accidents, arrests and emergencies don’t keep office hours.
Every line busy
Mornings and Mondays, when intake can’t keep up.
Urgent matters
A court date tomorrow or a deadline this week needs a person tonight.
How our AI receptionist for law firms handles intake
Your intake script and your urgent rules, tested with your team before it takes a single live call.
Your intake questions: name, callback number, type of matter, key dates, how they found you, and anything else your firm asks on a first call.
Names of other parties, if you want them, so your team can run a conflict check before calling back.
A clear line: the agent does not give legal advice, and says so if asked. It takes the details and gets them to your team.
Urgent rules you set, like an arrest, a court date tomorrow or a filing deadline, trigger a warm transfer or a text to whoever is on call.
Every call logged in your CRM with an outcome and transcript, so the morning starts with a list, not a voicemail box.
Disclosure on your terms: whether the agent says it’s an AI is your choice, or set by the law. If calls are recorded, the agent says so at the start.
An after-hours intake call
An example for a made-up personal injury firm. Yours follows your intake script.
(Caller gives their name and number.)
Car accident, injury reported
Accident last Tuesday
Requested for tomorrow morning
Name, number and transcript saved in your CRM
Common questions
Short answers. No hype.
Will it give legal advice?
No. The agent is set up to say it can’t give legal advice and to take the caller’s details for your team instead. We test that with you before it goes live.
What counts as urgent?
You decide. Common triggers are an arrest, a court date in the next day or two, or a deadline this week. Urgent calls go to a person by warm transfer or text.
Where do recordings and transcripts go?
Into your CRM, or one we build for you. Before anything goes live, we walk through who can see them and how long they’re kept.
How much should an AI receptionist cost?
It depends on call volume, how long your intake is, and whether it connects to your CRM. We quote after a short call about how intake works at your firm today.
Are AI receptionists in demand?
Interest is growing, but use is still early. The U.S. Census Bureau found overall AI use by businesses between 17% and 20% from December 2025 to May 2026. Most small firms haven’t set one up yet.
Related setups
Intake works best when every call lands in a CRM your team actually uses.
Make sure the urgent calls reach a person.
Book a demo and walk us through your intake. We’ll show you how the agent would handle your after-hours calls.